Support

  • Total activity 94
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 8 users
  • Votes 0
  • Subscriptions 46

Activity overview

Latest activity by Support
  • Support created an article,

    I lost my account!

    If you lost access to your account because it was not registered or it was compromised, we can help recover it. To do that, we need proof that the account belongs to you.Best verification:Receipts ...

  • Support created an article,

    How do I change my registration? (Email, Login Method)

    Change RegistrationHow to change it:Open the game.Tap Settings (bottom right).Select Change Registration.Follow the steps to switch your login type (e.g., Google ↔ Email).Note: You must still be ab...

  • Support created an article,

    How do I play by myself?

    Here's how to player single player:Click the "Play" button from within the LairClick "Single mode"Play!    

  • Support created an article,

    How do I delete my account?

    For whatever reason you may have, we can help you delete your account at the support desk. You will need to message us at: https://littlebigsnake.zendesk.com/hc/en-us/requests/new Please note that ...

  • Support created an article,

    How do I change my username?

    1. Log into your account and enter your lair. 2. Select Settings in the lower-right corner: 3. If it isn't already select, click on Profile.  4. Click on your username. 5. Type in a new name, and ...

  • Support created an article,

    What are skins and flags for?

    Skins are cool way to decorate your snake in a different style. The more experienced you become, the more skins you collect. After reaching a certain level, and gathering all the Skins, you can als...

  • Support created an article,

    How to send console logs (Safari)

    1. Right-click anywhere on the page2. Select Inspect Element 3. Select Console 3. Click and drag to select all logs under console4. Right-click copy select 5. Open a text doc and paste6. Attach te...

  • Support created an article,

    How do I send my console logs (Firefox)

    1. Open Little Big Snake in Firefox. Left click anywhere on the page. 2. Select Inspect Element 3. Select Console on upper tabs of the pop-up below 4. Right-click anywhere in the console log area...

  • Support created an article,

    How to send console logs (Chrome)

    1. Open Little Big Snake on your web browser. 2. Press Control + Shift + J. This will open a window frame within your browser window. 2. Navigate to the issue you are having, or if the issue is...

  • Support created an article,

    How do I send console logs?

    For technical issues, an agent may request console logs to investigate a particular bug. First, go to the page on which you're encountering the error. Please select the browser you're on below to f...