Support

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Activity overview

Latest activity by Support
  • Support created an article,

    How do I sign in to a registered account (web version)?

    1. Open LittleBigSnake and press play.     2. Press "Settings" - small grey gear icon in the bottom right corner.     3. Under profile, press "Leave the game" - you will be prompted to register t...

  • Support created an article,

    How do I take a screenshot?

    For technical issues, an agent may request a screenshot to investigate a particular bug. Please provide a full-screenshot and did not crop out any parts of the page. Chromebook: https://teachmehelp...

  • Support created an article,

    Why is my Prepaid/Gift Card not working?

    There are several possibilities for this case:1. Please make sure the card has a logo like VISA or Mastercard. 2. The balance is not enough to cover the price of the subscription or item.3. The car...

  • Support created an article,

    How can I get a refund?

    Currently, we only offer refunds in the case that there was an error on our end that cannot be fixed quickly. Please open a support ticket to our LBS team if this is the case with any evidence on y...

  • Support created an article,

    How do I sign in to a registered account (mobile version)?

    1. Open LittleBigSnake and press play.     2. Press "Settings" - small grey gear icon in the bottom right corner.     3. Under profile, press "Leave the game" - you will be prompted to register t...

  • Support created an article,

    How to Cancel Your Subscription (iOS)

    1. Select Settings, and then select your Apple ID: 2. Select Subscriptions: 3. Select Little Big Snake: 4. Select Cancel Subscription: 5. Lastly, select Confirm:

  • Support created an article,

    How do I cancel my subscription? (Android)

    1. On the main page, select Shop in the lower-left hand corner.  2. Select the VIP-bonuses tab if it isn't already selected.  3. At the bottom of the VIP-bonuses section, select Change plan.  4. On...

  • Support created an article,

    What are some tricks and tips to playing?

      Control the Movement: You might observe this that, your snake will not for once stop slithering in this game (or in any other IO Game). There’s no pause in this game! One of the toughest things ...

  • Support created an article,

    What are all the game modes?

    There 3 main game-modes in Little Big Snake: The initial game that you play (when you first visit Little Big Snake) is a simple Snake Game. You are the individual player in reddish skin who joins ...

  • Support created an article,

    How to play on smartphone or tablet/iPad?

    All of the controls can be used with a tap. Use that circle that appears in the lower-left corner to slither. It is known as the virtual joystick. Tap with another finger to accelerate your snake....