Support

  • Total activity 71
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Activity overview

Latest activity by Support
  • Support created an article,

    How do you play the Juja game?

    The Juja Game is available to everyone, regardless of device or platform! To play the Juja game, you must first play your normal snake game, and use either one or both of your lives. You will then ...

  • Support created an article,

    How do I sign in to a registered account (web version)?

    1. Open LittleBigSnake and press play.     2. Press "Settings" - small grey gear icon in the bottom right corner.     3. Under profile, press "Leave the game" - you will be prompted to register t...

  • Support created an article,

    How do I take a screenshot?

    For technical issues, an agent may request a screenshot to investigate a particular bug. Please provide a full-screenshot and did not crop out any parts of the page. Chromebook: https://teachmehelp...

  • Support created an article,

    Why is my Prepaid/Gift Card not working?

    There are several possibilities for this case:1. Please make sure the card has a logo like VISA or Mastercard. 2. The balance is not enough to cover the price of the subscription or item.3. The car...

  • Support created an article,

    How can I get a refund?

    Currently, we only offer refunds in the case that there was an error on our end that cannot be fixed quickly. Please open a support ticket to our LBS team if this is the case with any evidence on y...

  • Support created an article,

    How do I sign in to a registered account (mobile version)?

    1. Open LittleBigSnake and press play.     2. Press "Settings" - small grey gear icon in the bottom right corner.     3. Under profile, press "Leave the game" - you will be prompted to register t...

  • Support created an article,

    How to Cancel Your Subscription (iOS)

    1. Select Settings, and then select your Apple ID: 2. Select Subscriptions: 3. Select Little Big Snake: 4. Select Cancel Subscription: 5. Lastly, select Confirm:

  • Support created an article,

    How do I cancel my subscription? (Android)

    1. On the main page, select Shop in the lower-left hand corner.  2. Select the VIP-bonuses tab if it isn't already selected.  3. At the bottom of the VIP-bonuses section, select Change plan.  4. On...

  • Support created an article,

    What are some tricks and tips to playing?

      Control the Movement: You might observe this that, your snake will not for once stop slithering in this game (or in any other IO Game). There’s no pause in this game! One of the toughest things ...

  • Support created an article,

    What are all the game modes?

    Game modes available on all devices: The initial game that you play (when you first visit Little Big Snake) is a simple Snake Game. You are the individual player who joins the arena as a newbie. E...