How do I cancel my subscription? (Desktop)

1. On the main page, select Shop in the lower-left hand corner. 

2. Select the VIP-bonuses tab if it isn't already selected. 

3. At the bottom of the VIP-bonuses section, select Change plan. 

4. On the bottom of whichever plan you subscribed to, select Manage. 

5. At the upper-right hand on the pop-up, select your username, and then select Manage Subscriptions. 

6. Select Details.

7. Select Hold or Cancel.

8. Select the operation, Cancel renewal if it isn't already selected. Then select Confirm. 

9. You should receive confirmation that your subscription has been canceled.

*Note: Your subscription will remain active for the amount you already paid for. No further billings will occur after your current subscription expires. You will not receive a refund for any transactions that occurred prior to cancellation. If you would like to request a refund, please first refer to the refund policy to see if you qualify and then complete the refund process delineated in the policy: https://static.xsolla.com/misc/refund-policy/limited/1/limited_en.pdf